🤓"Smells Like Team Spirit: An Experiment on Relative Performance Feedback" research by Giedrem and Kwale and other experiments show
that correct and timely feedback can provide an average of 10 to 20% increase in employee and team productivity compared to situations where feedback is sporadic or lacking.
😎To get this result, it is important to rely on the basic principles on which the feedback is built.
1. Special attention is paid to the rapport (be on the same wave with your partner)
2. Positive wording (no “not” or "avoid").
3. Feedback is given from the 3rd position (as if from the side).
4. The description is given to specific behavior, not personality.
5. The conversation is built in the past tense.
6. It is desirable to express each description as sensually as possible (I felt, I heard, I saw).
7. No feedback is given without a request.
8. The replay on high-quality feedback is just one word: "THANKS!" (and then the conclusions and statistics you do by yourself, don't argue)
😃 Feedback content:
80% - what is done well (4-5 actions)
15% - what to add (1-2 actions)
5% - what to remove / change * (0-1 action)
😎Feedback is given in a timely manner. That is, as soon as you notice that a person has performed this or that action. Only then a person will develop the necessary reflex.
And of course, mention the name of the person to whom you are giving feedback.